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Q. How do I connect to library resources when off campus?

Answered By: Beth Juhl
Last Updated: Jun 30, 2020     Views: 540

Update:  Multi-factor authentication (MFA) will be activated for faculty, staff and student employees starting March 18, 2020. Read more.

Use links from the Libraries

Use our library links to e-journals, e-books, and databases so that you can be authenticated as a current student, faculty, or staff member. 

You can recognize our "Athenized" links because they often start with
https://go.openathens.net/redirector/uark.edu?url=

Where to get links

Use your UARK login

These links will take you first to a prompt to choose your login method.  In almost every case, you will log in by choosing "Sign in through UARK."

OpenAthens Choose How to Sign In

You will then be redirected to the familiar campus login page:

UARK Login

Campus Multi-factor Authentication for Faculty and Staff

As part of an ongoing commitment to securing university data, multi-factor authentication (MFA) will be activated for faculty, staff and student employees starting March 18, 2020

Read more about getting MFA set up

After you have configured your personal device for MFA, you will see a  dialog box asking your to confirm your login by responding to a phone call, text, or the Authenticator App. 

 

Multi-factor challlenge screen: enter the 6 digit code from your device

Multi-factor authentication login screen; approval needed on your personal phone or device

 

After successfully confirming your login you will be redirected to the desired library resource. 

In testing, we have found that MFA challenges appear in each new browser session or if you clear your browser cache.  ITS staff believe that these challenges will lessen after the first few weeks of implementation. 

We have also found that once connected through MFA to OpenAthens, you may also be authenticated automatically to Blackboard and other web-based campus services. 

Questions about Multi-factor authentication?  Visit the ITS help page.

 

Authenticating from other links

If you are browsing online and happen to discover an item of interest, look for a login link on most publisher websites.  Some terms to look for include:

  • “Login through your institution”
  • "OpenAthens"
  • "Federated login"
  • or even just "Sign In"

Though the navigation will vary a bit on each individual platform, you will usually be asked to specify “University of Arkansas Libraries” and then login with your UARK email and password.

Please IGNORE the OpenAthens individual account login on the left side of the screen.  These individual accounts are only used for temporary logins for those without a UARK username and password. 

OpenAthens login page please type "Arkansas" to Find your Organisation

Troubleshooting

Having trouble connecting? 

Problems with your UARK account?

Get help with UARK accounts and passwords  campus Information Technology Services website. 

Clear your Browser Cache

Sometimes your browser can cache bad or outdated information, which can cause the login to fail.  Try clearing your browser cache to solve this issue.

Try the VPN

Try the campus VPN (Virtual Private Network) to log in once and receive an on-campus computer address that will be retained for your entire browser session. 

Look up the item on our website

If you find an article or other resource on the Web and can't get in, try returning to the library web site and looking up the journal title, the book title, or using our ArticleFinder tool if you have an exact citation. 

Still having trouble?

Check our remote access help pages or contact us for more assistance.