What is MFA?

All students, faculty, and staff are now required to use MFA (Multifactor authentication) when accessing many campus resources. 

Multi-factor authentication provides an additional layer of security for university accounts that makes it difficult for bad actors to access services, applications, and data.

Multi-factor combines something you know (UARK email and password) with something you have (a trusted device, like a phone).

You may see an MFA challenge when connecting to our library resources. 

You can respond to an MFA request on your phone, by responding to a text message, phone call, or through the Microsoft Authenticator App. The Authenticator App is the most secure method. 

How to set up MFA on Your Device

Visit the ITS MFA page for instructions for first-time users. 

To Change Authentication Methods

Visit the ITS MFA page for instructions on changing verification methods

December 2022 Update: Two-Digit Number Now Required

Beginning December 19, 2002, the Microsoft Authenticator App requires entry of a 2-digit verification code. The Authenticator app previously sent an "approve" message to a mobile device, which could be tapped to verify. 

This change affects those who use the Authenticator App and not those receiving text messages or phone calls. 

Read more on the ITS website.